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Shipping & Returns

Please be sure to read all of the statements below and understand them before placing an order. We want business with our customers to be completed as smoothly as possible! Mouzika.com and the people "behind the scenes" would like to extend our Thanks to you for visiting our presence on the web!

Have a wonderful day!

Damaged or Incorrect Merchandise

Your complete satisfaction is very important to us! We guarantee that if your merchandise is damaged during shipping you can return it for an exchange or full refund, less shipping costs. If your order is damaged, please contact us immediately! All damages must be reported within 3 days of receipt of goods and we will let you know your next step in order to rectify the problem as soon as humanly possible.

Duplicate Orders

Please be mindful when using our credit card processing system. It may take up to two minutes for our systems to process your credit card online. If you click the button more than once, you run the risk of placing a duplicate order. We will attempt to catch all orders with a duplicate order number and if your credit card was charged twice, we will credit your card back after four business days. If we do not catch the order because you were issued a different order number, you will be charged a cancellation fee.

Mouzika.com will upon your request replace any merchandise that is received in damaged condition or as a result of a picking error. No material will be accepted or replacements issued without prior approval to return such merchandise. Filing of claims will be the responsibility of Mouzika.com.

Mouzika.com will accept regular return of merchandise ONLY IF IN SALEABLE CONDITION and notification is within 3 days of receipt. We will Issue credit back to your Credit Card upon arrival of returned merchandise.

Typographical Errors:

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, Mouzika.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. If your credit card has already been charged for the purchase and your order is canceled, Mouzika.com shall immediately issue a credit to your credit card account in the amount of the charge.

Thank You for shopping with Mouzika.com!

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